INFRASTRUCTURE MANAGED SERVICES

A wide range of maintenance services

IT infrastructure

IT infrastructure refers to the composite hardware, software, network resources and services required for the existence, operation and management of an enterprise IT environment. It allows an organization to deliver IT solutions and services to its employees, partners and/or customers and is usually internal to an organization.

In computing, Managed Security Services are network security services that have been outsourced to a service provider.

Managed Security Services help to alleviate the pressures that business’s may face in relation to information security such as targeted malware, customer data theft and resource constraints and are considered the systemic approach to managing an organization’s security needs.

Why Choose Tecco?

Tecco is proud to have qualified in-house technicians with industry certifications, providing our clients with a wide range of maintenance services that meet their required Service Level Agreements (SLA).

The main features of Tecco’s Infrastructure Managed Services:

  • 24/7 Support
  • We have a local call Centre in Australia
  • Health system monitoring
  • Preconfigured self-healing
  • Remote support
  • Monthly detailed reports
  • Onsite support

Infrastructure items that are covered under this service include, but are not limited to:

  • Servers
  • Storage
  • Networking
  • Wi-Fi
  • Printer
  • Video Conferencing Etc
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